Bike detective - bike lost!

Bike Detective Tool

Get your bike back in 4 steps

Bike Detective Tool

Get your bike back in 4 steps

STEP 1: Still on the spot

STEP 2: Tell Detective more

STEP 3: Report the bike

STEP 4: Give it some time

NOTE: It is important to follow the process step-by-step!

1) Immediate action

Still on the spot?

1. Look around.
Aren’t you standing 10 meters from your bike in a different parking row? Didn’t it just fall down from the stand? The stress of losing a bike can blur your vision…

2. Look for the thief.
If the bike was really stolen, chances are the thief is still around. Look into all directions for people on a bike, or carrying one.

3. Wasn't it just towed?
Your bike may have been just towed away by the city. Check for any signs forbidding parking in the area, and eventually a municipality worker. If you found a cut lock, your bike was almost certainly stolen.

4. Take a picture of the spot.
Might be useful for insurance or police.

We may be able to help you, but you gotta tell us what you know. Otherwise, you're on your own...

1. ABOUT YOUR BIKE

Brand + model

Frame number of the bike (strongly recommended!)

Not sure where to find it? Check this.

Photo of the bike (recommended)

Estimated value

Colour

Type of the bike

Type of lock(s)

Brand(s) of lock(s)

Other specific details

2. HOW DID IT HAPPEN

Address where you lost the bike (required)

Please specify the address as closely as possible.

I found the cut (/broken) lock.

Last time you saw (parked) the bike (required)

Other specifics
(Any GPS locators? Chip number? Did you find the lock? When did it happen? How did it happen? ... The more information the better.)

3. ABOUT YOU

First name (required)

Surname (family name) (required)

Your email (required)

Your city of residence

Your phone number

Recommended. In case of emergency, we'd let you know here first.

I have read the Terms & Conditions of Fiets ID and agree. I understand my bike will be actively searched for, and information about it will be published on my Fiets ID account. (required)
Yes

The detective will:

Check all Dutch bike depots and lost and found databases (periodically).
Report your bike in international databases of stolen bikes.
Publish your bike on social networks and activate the community to help.
Search for it online at Facebook, Marktplaats and elsewhere.
Create a Fiets ID account for you and publish the bike in its own database.

2) Tell the Detective some more...

"Well reported bikes have a solid chance to be found - be it sooner or later. But we can't find a bike that was never reported as stolen."

- anonymous police officer of high rank -

3) REPORT THE BIKE (!)

The key for success: police report

Now possible online!

Pick whichever of the methods works best for you, and report the bike. If you do that properly, chances of a reunion with your bike grow exponentially!

A) Online (DigiD required)

REPORT ONLINE

B) By a phone

Simply call 0900-8844 (local tariff applies).

Usually you get a phone call appointment for later, on which you give Police the information.

C) On a police station

Search for the closest police stations here.

...OR FIRST READ MORE HERE

Bike recovery is a hard work

Be it for our Bike Detective or Police, recovering stolen bikes takes a lot of (often invisible) work. Lost bikes get either found within couple hours when someone tries selling them right away, or it takes weeks they emerge again. They can be badly parked by its new unsuspecting owner, towed away and found in FietsDepot. Or found somehow else, you never know.

As long as you went through the full list (including the police report!), be assured that our Detective never settles, until your bike gets found.

P.S.: In case you somehow find the bike, it would be really cool of you if you let us know about it...

4) Give it some time

Got feedback? Any question? Something's not clear?

Let us know!